Delivery

Your shipment

All Shipments in the USA are only $8, any size order.

Due to our volume of internet sales, orders require 1 to 3 business days for processing and are shipped via UPS or USPS with tracking and drop-off without signature. Orders received on Friday, or over the weekend will typically be shipped Tuesday or Wednesday.

Once your package ships you will receive tracking information directly from UPS or USPS depending on the shipping method.

To track through USPS: http://www.usps.com/shipping/trackandconfirm.htm
To track through UPS: http://www.ups.com/tracking/tracking.html

Please check your email for your tracking number. Tracking numbers are emailed directly from either UPS or USPS.

Transit Times: UPS Ground usually arrives in 1 to 6 business days, depending on how far you are from us here in northern Arizona. USPS Priority Mail arrives in 2-3 business days.

*Large orders may take longer to process.

Shipping fees may include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Special care is taken to protect fragile objects.

IMPORTANT
Once your package arrives OPEN IT IMMEDIATELY and store the MMS in an upright position in a dark cabinet. We do not accept returns of MMS that were left in the box, stored laying down (causing leakage) or stored improperly (in extreme temperatures) in any way.

Once the package is received by you it is your responsibility to store the product properly. We do not offer replacements under any of these circumstances

When in doubt on how to store our products properly please contact us.

What is your return policy?
We can not accept returns once merchandise has been opened. See the next topic to return unopened merchandise.

What if I need to return unopened merchandise?

ORDERS SENT WITHIN THE U.S.: Whether you buy from our website, by telephone, or by mail or fax, you may return any UNOPENED PRODUCT in its original condition** WITHIN THIRTY (30) DAYS of receiving the order, and receive a refund of the original amount charged for the products, less a 10% restocking fee. You will not be refunded for shipping. Shipping charges will only be refunded if the return is due to our error. Contact us via email or telephone to obtain authorization to return your order. You must write the Return Authorization number on the outside of your package. All returns should be accompanied by a copy of your sales receipt packing slip and must be returned within the 30 day time period. After your return has been received it will take a few days to process. If you originally ordered using a credit card, refunds will be credited to your account. If you paid by check or money order, a refund check will be mailed to you. As an option, you may also apply the credit to your account with us to be used toward future purchases. NOTE: Credits for returns are subject to our acceptance of the condition** of the goods returned. A Return Authorization number is not a guarantee that a credit will be issued.

ORDERS SENT OUTSIDE THE U.S.: We are sorry, but we cannot accept returns of products shipped OUTSIDE OF THE U.S. Our products need to be stored at proper temperatures. The conditions in which a package has traveled when returned to us cannot be known, and therefore the product can not be restocked.

**ORIGINAL CONDITION: Our products are susceptible to damage from heat and cold. We can only accept returns when the product has been kept in the proper temperature and dry conditions. Bottles that have suffered heat damage will often have a wrinkled label and the bottle will expand – particularly at the bottom. Do not leave your products unattended in your automobile or other hot or extremely cold environment. It is very apparent when a bottle has been exposed to too much heat or cold. If we receive returned products with this type of evident damage, we will be unable to issue a credit, even if you have received a Return Authorization number. We appreciate your understanding about this policy.